SOS Assitance function - Configuration and use

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The SOS button is a physical button located on the back of the telephone. If you find yourself in an emergency, just by pressing this button for a few seconds, the telephone will automatically make a call and send an emergency SMS to up to 5 numbers.

You need to configure the SOS emergency numbers to make use of this functionality.

Configuration of SOS Assistance numbers:

Via “Menu”-->”SOS Assistance”:

  • Set the status of the function in "Status": Activate or Deactivate option. By default it is disabled.
  • Configure the emergency numbers in "SOS numbers list" (1 to 5)
  • Set the SOS message in "SOS Message". Enter the help message that will be sent to the SOS numbers: By default, "I need help!".

Using the SOS function:


During an emergency, press and hold the SOS key for a few seconds.. The terminal will emit an alert sound (horn) and the call cycle will start. The telephone will activate the loudspeaker and call the SOS numbers in consecutive order until one of them answers. If there is no answer, it will skip to the next number until one of them answers. This cycle will repeat 3 times.

*Warning* If a number on the list has voicemail, the cycle will end.


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