Unlock Pattern and Security PINAt SPC, we take the security of our users very seriously and follow Google’s security guidelines on our AndroidTM smartphones.
Manage your smartphone from your Google account
AndroidTM uses a protection system based on an unlock pattern, as well as security PIN. When your smartphone is activated and configured with a Google account, it is associated with it. Therefore, if you do not remember the pattern, you must recover your smartphone from the control panel of your Google account (in English): https://support.google.com/AndroidTM/answer/7663172?hl=en
If you cannot recover your smartphone from the control panel of your Google account, contact our technicians.