Google Play Store

Google Play Store the the most simple way to add new apps to your Android tablet. The Google Play Store is linked to the Google account with which you have set up your tablet. If you have not yet set up a Google account, a wizard will guide you through the process of setting up the app. 

If you need more help on how to use Google Play Store, we recommend that you visit the Google Play Store help centre

You can also install apps from a USB memory or SD card. You can get more information in this article: Install apps from unknown sources

Update my apps automatically

The most convenient and effective way to keep your tablet up to date, as well as achieve optimal performance, is to set up the automatic update of apps from the Google Play Store. You can check how to do it in the Google Play Store help centre.

3G and 4G tablets

If your tablet has 3G or 4G connectivity, remember to select the option to update applications automatically only by WiFi. 

I have problems with downloading or installing applications

If you are having difficulties downloading and installing applications, please follow the steps below:

  1. Make sure that both the WiFi connection and your Google account are active.
  2. Check that the Google Play Store version installed on your device is up to date. Some users have reported problems finding some apps when the Google Play Store version was not up to date. You can find more information on how to update Google Play Store in this article Updating Google Play Store to the latest version

I can't find an app in Google Play Store

This is common, since some applications require certain hardware features (GPS for example), specific versions of the operating system or screen resolutions. If so, please contact the developer of the app to check if there is another version that is compatible with your tablet.


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