At SPC, we take the security of our users very seriously and follow Google's instructions on security on our Android tablets.
Manage your tablet through your Google account
Android uses a protection system based on an unlock pattern, as well as security PIN. When your tablet is activated and configured with a Google account, it is associated with it. Therefore, if you do not remember the pattern, you must recover your tablet from the control panel of your Google account (in English): https://support.google.com/android/answer/7663172?hl=en
If you can not recover your tablet from the control panel of your Google account, contact our technical support team